Salon: 01908 611277 PHC: 01908 617266 - 74c High Street, Newport Pagnell, Buckinghamshire, MK16 8AQ


At PHC, we strive to be the answer to all your hair loss needs and to go far beyond supplying and fitting the best wigs. We are here to hold your hand through all stages of your treatment starting with your Diagnosis. Here are some concerns, questions and queries our patients frequently ask:

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Patient Questions

If you have other questions which are not listed here you may find them on the main questions page, click the question mark and you will be taken there.


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  • Will I definitely lose my hair while I'm having chemotherapy?

    No. Not everybody loses their hair during chemotherapy or radiotherapy. But, if your hair is going to fall out, it usually begins within two or three weeks of starting treatment. For some people, it can start to fall out in just a few days after treatment, but this is unusual. Count on us to help you from diagnosis onwards.

  • Will I lose all my hair at once or will it be gradual?

    The first thing you might notice is that your hair will come out more when you wash or brush it. You might also find hair on your pillow in the morning. It is possible that, as well as thinning, your hair will become dry and breakable. For some people, hair will continue to fall out for several weeks. For others, hair will come out very quickly over just one or two days, which can be upsetting. A few people also find that their scalp becomes tender. Our specialist products can help!

  • I have heard that I might lose my eyelashes, eyebrows, facial hair and pubic hair, too. Is this true?

    Yes, unfortunately this is true. At Patient Hair Care, we understand that this aspect of hair loss is one of the most emotionally devastating side effects of chemotherapy. But there are some new treatments that we can offer to help with this.

  • How will I cope if I lose my hair?

    Hair loss can be one of the most traumatic aspects of treatment and there is not one miracle answer to it. Everyone is different and you may experience a range of emotions with regards to your hair loss. But it is important to remember that there are lots of people who want to help and support you; your loved ones, your friends, work colleagues, medical staff, other patients and your specialist hairdresser. We will help you focus on the positive things you can do to help you live with hair loss. Feel free to ask us anything you like, we are here to help.

  • Will I lose my hair during my chemotherapy treatment?

    It is impossible to predict if you will definitely lose your hair during chemotherapy. Often, hair loss depends on the medication a patient is on, how frequent the dose is and how aggressive the treatment is. Some people do not lose any hair, others have thinning hair and some lose all of it.

  • How noticeable will my hair loss be?

    This will depend on how much hair you lose, how quickly it falls out and how patchy the loss is. An early consultation with PHC will help you have a plan in action, whatever happens.

  • Why do so many people suffer from hair loss during chemotherapy?

    Hair loss happens because chemotherapy sometimes damages healthy cells. It is very common because hair follicle cells – like cancer cells – multiply very quickly and chemotherapy drugs have difficulty telling the two apart.

  • Is there anything I can do to prevent hair loss during chemotherapy?

    Currently, there is no medication to stop hair loss during chemotherapy. There is, however, a process called scalp cooling, but it only works with certain chemotherapy drugs. The idea is, when the scalp is cooled, it is sometimes possible to reduce the amount of chemotherapy drugs that reach the hair follicles on the head. This can sometimes reduce, or prevent, the hair falling out.

  • Will my hair grow back after chemotherapy?

    Yes! The good news is your hair will grow back after chemo. It might even start to grow back during treatment, but it usually grows back about six to eight weeks after treatment finishes.

  • What types of wigs are available?

    Fortunately, there are thousands of different wigs available in a wide range of styles and colours. They are usually made out of synthetic or human hair and it’s easy to find one that will suit you.

  • What is the difference between synthetic wigs and human wigs?

    Synthetic hair: this type tends to hold one style well, making it very easy to maintain. Synthetic wigs tend to cost less than human hair wigs. However, you can’t use heated appliances or colour them because this will damage the fibres. Human hair: this type is obviously very similar to natural hair and can be washed and styled like your own hair – this can look the most realistic, but is more time consuming than the synthetic option. At PHC, we offer a huge range of wigs so you can be confident you’ll find the best one for you.

  • How well do your wigs stay in place?

    Our specialist wig fitters will ensure that the wig you choose is very secure. But, like many things, practice makes perfect and the more you wear your wig, out and about, the more comfortable and confident you will feel in it.

  • Do all hairdressers know how to fit a wig properly?

    No. Although most hairdressers should be able to guide you on what types of wigs are available, proper wig fitting takes specialist training. This training, which we have at PHC, means that you can be certain that you get a wig that fits correctly. It also means that you will get essential aftercare information and additional support – which we pride ourselves on at PHC.

  • How do people cope emotionally when they lose some - or all - of their hair while having cancer treatment?

    Hair often reflects our individuality and is a form of self-expression. So, losing it can be very upsetting. Hair loss is also a constant reminder that you are living with cancer, every time you look in the mirror.

PHC Services

At Patient Hair Care, we offer a wide array of services specifically designed to assist you during, before or after diagnosis.

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